Every article

The Light fare plus what you choose.

What each includes.

Reference and last name, or your email address or mobile number; too many wrong tries lock the chat for an hour or pause Manage booking for 10 minutes.

By card when you book, by the same card or travel credit later.

How the currency is chosen.

Where credit comes from, how long it lasts, how to check a balance or a VC code.

What is on them and how to add company details.

A new email address or mobile number, and what follows.

Ten or more travelling together, the groups desk, the deposit and names.

Northly does not sell it; what Northly covers anyway.

What we store, for how long, how to ask for a copy or deletion.

Chat, email and phone, the hours, the response times and the languages.

The change fee, the fare difference and the cut-off.

The full refund rule.

What is refundable after the 24-hour window, including taxes.

Free changes and cancelling to credit.

Free fixes, and what counts as a change.

The airport desk rule.

Seat types, prices, and when you can choose.

Children under 12 sit with you at no charge.

Who can sit there, and why.

Rows, exits and the held rows.

The size everyone brings.

A cabin bag comes with priority boarding.

Weights, prices and limits.

Skis, golf bags, bicycles and how to bring an instrument.

The airport surcharge, overweight and a bag that is too big at the gate.

Power banks and lithium batteries, liquids, medicine, valuables and dangerous goods.

When it opens and closes, by bundle.

On the manage booking page, by email or by text message as a link; in the app once it launches.

What we need for flights to or from London and Edinburgh, and when; what the UK border decides.

When to arrive, bag drop, the gate and fast track.

Northly flies point to point; each flight stands on its own.

How to check a flight, what each status means, and when we tell you.

Care, and what to expect.

Your four options.

Minor, significant and major changes, and what you can do.

Amounts, distance bands and causes.

Receipts and caps.

The timeline, from request to your account.

If you are not let on a flight you were booked and ready for.

The report, your reference from the confirmation email, and essentials while you wait.

Deadlines and the liability cap.

Follow a delayed bag with your PIR and last name.

Free, ask 48 hours ahead, the codes, and no row 1 or exit row seat with a request.

Ages, fares, baby items and travelling under 16.

Size, price and routes.

Medicine in your cabin luggage, medical oxygen, pregnancy, fitness to fly and who to ask.

Buy on board, pre-order on longer flights, special meals, allergies, alcohol and duty free.