Help centre
Travelling with
Special assistance, infants and children, pets in the cabin, medical needs, and food and drink on board.
- Special assistanceFree, ask 48 hours ahead, the codes, and no row 1 or exit row seat with a request.
- Infants and childrenAges, fares, baby items and travelling under 16.
- Pets in the cabinSize, price and routes.
- Medical conditions and medicationMedicine in your cabin luggage, medical oxygen, pregnancy, fitness to fly and who to ask.
- Food and drink on boardBuy on board, pre-order on longer flights, special meals, allergies, alcohol and duty free.