Group bookings
Ten or more travelling together, the groups desk, the deposit and names.
10 or more passengers travelling together book as a group, through our groups desk at groups@flynorthly.com.
How a group booking works
- Write to groups@flynorthly.com with the route, the dates and the number of passengers. The groups desk answers within one working day.
- The groups desk sends you an offer. It holds the seats for 7 days.
- To book, pay a deposit of 20 percent of the group's fare, bundle and taxes within those 7 days.
- Pay the balance 28 days before the first flight. A group booked less than 28 days before departure pays in full when it books.
- Give the passengers' names up to 14 days before departure. Until then, a name can be swapped for another at no charge.
Changes and cancelling
Group bookings cannot be changed or cancelled online. Every change, cancellation, name and payment on a group booking goes through the groups desk. If the group cancels, the deposit is not refunded.
What you can do yourself
With the booking reference and a last name, you can read the booking in Manage booking or in the chat, ask questions about it, and add special assistance or a meal for a passenger.
Fewer than 10
Up to 9 passengers book online like any other booking, and every rule in this help centre applies.
Contact us
Write to the Northly Help chat, when it is open on this site, email support@flynorthly.com or call +47 21 00 61 00. The chat answers at any hour, in English, Norwegian, Swedish or Danish. Colleagues are on duty 06:00 to 23:00 Oslo time, every day of the year.
Northly is a fictional airline created for product demonstrations.
Need a person?
06:00 to 23:00 Oslo time, every day of the year.