Your boarding pass

Where to find it

• On the manage booking page: open your booking in Manage booking and show the pass on screen
• By email, as a PDF you can show on your phone or print
• By text message, as a link to the pass on the Manage booking page
• In the Northly app, once the app launches. It is not available yet.

Every passenger on the booking gets their own boarding pass, with the flight, the seat, the boarding group and the time the gate closes.

Getting it again

A new copy is always free. Ask in Manage booking or in the chat and we send it again by email, or by text message as a link to the pass on the Manage booking page. The booking reference and a last name are enough.

When a boarding pass stops working

These make the old boarding pass invalid, and we issue a new one free:

• a flight change
• a name correction or a name change
• a new seat

Always use the newest one.

At the airport

Show your boarding pass and your passport or identity card at security and at the gate. The gate closes 30 minutes before departure. If you have a checked bag, bag drop closes 45 minutes before departure.

Contact us

Write to the Northly Help chat, when it is open on this site, email support@flynorthly.com or call +47 21 00 61 00. The chat answers at any hour, in English, Norwegian, Swedish or Danish. Colleagues are on duty 06:00 to 23:00 Oslo time, every day of the year.

Northly is a fictional airline created for product demonstrations.